Privacy Policy

Last updated: 7/5/2026

At The Rolling Inn, we respect your privacy and handle your personal data with care. This Privacy Policy explains what information we collect, why we collect it, how we use it, and what rights you have.

This policy applies to our website: www.therollinginn.com

1. Who we are

The Rolling Inn is a small tabletop accessories shop based in Greece.

Data Controller: Panagiota Theodoridou
Contact email: info@therollinginn.com
Location: Greece

2. What personal data we collect

When you visit our website, place an order, create an account, or contact us, we may collect the following information:

name and surname

billing and shipping address

email address

phone number for shipping services

order details

payment confirmation details

messages sent through contact forms or custom order requests

account login details, if you create an account

technical data such as IP address, browser type, device information, and cookies

We do not store your full card details on our website.

3. Why we use your data

We use your personal data to:

process and ship your orders

communicate with you about your order

respond to messages and custom order requests

create invoices and keep accounting records

handle returns, refunds, or customer support

improve website security and prevent fraud

improve our website and the customer experience

send marketing emails only if you have agreed to receive them

4. Legal reasons for processing your data

We process your data under the following legal bases:

Contract: to complete and deliver your order

Legal obligation: to keep invoices, tax, and accounting records

Consent: for optional marketing emails or non-essential cookies

Legitimate interest: to protect our website, prevent fraud, and improve our services

5. Payments

Payments are processed through third-party payment providers such as [PayPal / Stripe / Viva Wallet / WooPayments / other provider].

These providers may process payment-related information needed to complete your purchase. We do not receive or store your full card details.

6. Shipping

To deliver your order, we share the necessary shipping details with courier and delivery services, such as DHL.

DHL Greece requires a phone number in order to create the shipping label, so we may ask you to provide one during checkout or before dispatch.

The information shared for delivery may include your name, shipping address, phone number, email address, and order delivery details.

7. Cookies

Our website uses cookies and similar technologies to make the website work properly, remember your preferences, keep your cart active, improve performance, and understand how visitors use the site.

Some cookies are necessary for the website to function. Others, such as analytics or marketing cookies, should only be used with your consent where required.

You can manage or withdraw cookie consent through our cookie banner or your browser settings.

8. Analytics and website tools

We may use tools such as [Google Analytics / Meta Pixel / Google Search Console / other tools] to understand website traffic and improve our website.

These tools may collect technical information such as pages visited, device type, browser type, approximate location, and website interactions.

Replace this section with the exact tools you actually use.

9. Who we share data with

We only share personal data when necessary. This may include:

payment providers

shipping and courier companies

website hosting providers

WooCommerce, WordPress, and related plugins

accounting or legal service providers

analytics or marketing tools, if used

authorities, if required by law

We do not sell your personal data.

10. How long we keep your data

We keep your personal data only for as long as necessary.

Order and invoice data may be kept for the period required by Greek tax and accounting law. Customer account data is kept for as long as your account exists. Contact messages are kept only as long as needed to respond and manage the request.

11. Your rights

Under data protection law, you may have the right to:

access the personal data we hold about you

ask us to correct inaccurate data

ask us to delete your data

ask us to restrict how we use your data

object to certain types of processing

request a copy of your data

withdraw consent where processing is based on consent

lodge a complaint with the Hellenic Data Protection Authority

To exercise your rights, contact us at:

[your email]

12. International customers

We sell and ship internationally. When necessary to complete your order, your data may be shared with payment, shipping, or service providers outside Greece or the European Economic Area.

Where required, appropriate safeguards are used for international data transfers.

13. Security

We take reasonable steps to protect your personal data from loss, misuse, unauthorized access, disclosure, or alteration.

However, no website or online service can guarantee complete security.

14. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.

15. Contact

For questions about this Privacy Policy or your personal data, contact us at:

The Rolling Inn
Email: info@therollinginn.com
Website: www.therollinginn.com